CONTACT US

Email shop@billingsfarm.org if you have questions about a Gift Shop item or about your order, or call 802-457-5343, Monday to Friday, 9:30AM-4:30PM.

SHIPPING

  • The Billings Farm & Museum Gift Shop ships all items via FedEx two day.
  • Items are shipped Monday through Thursday.
  • Shipping and handling is $15. If additional shipping costs are required, we will call for approval before making any additional charges.
  • Processing orders can take 2-3 business days.
  • If expedited shipping is required, it will require an additional fee based on the shipping service requested.
  • To guarantee delivery by Christmas, orders must be placed by Sunday, December 18, 2022. After that date, we cannot guarantee that packages will arrive before Christmas.

PACKAGING AND HANDLING

  • Cheese is packaged with an ice pack and wrapped in cool-shield bubble wrap to keep it chilled during transit.
  • Food items in glass containers and breakable items are packaged appropriately to ensure safe arrival.
  • We use recycled packing materials, when possible.

RETURNS

  • No returns or exchanges.
  • Damaged items may be replaced. Email sales@billingsfarm.org with a photo of the damaged item and the packaging it came in.

DISCOUNTS

YOUR GENEROUS PURCHASE SUPPORTS

• Our education programs including:
          Scholarships for camps and classes
          School field trips
          Site daily education programs
• The farm animals and their care